TM
Teboho M
1 reviews | Active since Dec 2015
21 Dec 2015, 10:50
Absence of Service
I am really dissapointed with the service which seems to not to be apparent at MTN, I was given the insurance number but they put you on hold for more than 30 minutes everyday. The phone was fixed on the 11th of December but up until today I haven't received or been told when it is going to be delivered.
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Replies (1)
MTN South Africa's replyOfficial
27 Dec 2015, 11:00Hello TebohoShota,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply27 Dec 2015, 11:00
Official
Hello TebohoShota,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***