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Nare P

1 reviews | Active since Mar 2016

01 Mar 2016, 10:24

Absa bank sms notification on my new contract numb

On the 23/02/2016 I entered into a contract with mtn as I purchased a cellphone I was given a number *** from that day as soon as the SIM card was activated I received absa bank sms notifications on my new number every time there is a deposit or withdraw from this unknown absa bank account I receive notifications.i visited mtn branch in polokwane to report this matter I was simply told to ignore it.Im now fighting with my wife as she thinks I have a secret absa bank account I told them to either cancel the contract or fix the problem and it was not fixed till now I'm frustrated <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply04 Mar 2016, 15:16
Official
Hello Dashpitjeng,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I would suggest you inform absa that you are the new user of the number so they can take you off their database.

Regards
Thabelo