IB
Imaan B
1 reviews | Active since Sept 2015
15 Sept 2015, 16:54
A7 purchase and experience at MTN Campus Square
On Friday, 11th Sept15 I upgraded my contract to A7 handset and was told no stock available in store and I would need to return to collect a phone that MTN advertises having. I agreed and requested that they collect two colours in order for me make a choice of phone colour when I arrive on Sunday. It was happily agreed upon. I made special arrangements in my personal capacity in order to collect the phone only to arrive a \ oh we only have black in stock no white"my reaction immediately is"
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MTN South Africa's replyOfficial
18 Sept 2015, 11:53Hello imaanben,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
There was a delay with stock at some stores, however this has been resolved and we are pleased that you have since received the handset and the LTE sim is now active .
Kind Regards
Matshidiso
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
There was a delay with stock at some stores, however this has been resolved and we are pleased that you have since received the handset and the LTE sim is now active .
Kind Regards
Matshidiso
REQ:***
MTN South Africa's reply18 Sept 2015, 11:53
Official
Hello imaanben,
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
There was a delay with stock at some stores, however this has been resolved and we are pleased that you have since received the handset and the LTE sim is now active .
Kind Regards
Matshidiso
REQ:***
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
There was a delay with stock at some stores, however this has been resolved and we are pleased that you have since received the handset and the LTE sim is now active .
Kind Regards
Matshidiso
REQ:***