LS
Lerato S

1 reviews | Active since Nov 2015

13 Sept 2016, 16:04

A*** False promises and ***** by MTN and yet my credit score is still not cleared

<p>I refer to the below account MTN consultants created ***** on my account and now I cannot get credit anywhere.What is confusing is that they admitted their mistakes yet they are doing nothing about i***** beed over 12 months whilst Im trying to resolve this but I get no response and negative feedback.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Sept 2016, 18:31
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly note that our legal department has attended to the matter and the request has been sent to the Credit Bureaus to update your payment profile.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***