RK
Razia K
1 reviews | Active since Aug 2009
24 Dec 2015, 10:21
A*** [#***1]
Good Day , Is somebody going to assist me with my statement , I would like to know if I was debited for my contract that I cancelled and why was I debited when I was told I was not going to be billed for it <br> I would like a call today on my cell
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Replies (1)
MTN South Africa's replyOfficial
29 Dec 2015, 12:08Hello kailah,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Retentions department for assistance as the contract is still active on the system.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Retentions department for assistance as the contract is still active on the system.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply29 Dec 2015, 12:08
Official
Hello kailah,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Retentions department for assistance as the contract is still active on the system.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Retentions department for assistance as the contract is still active on the system.
Kind Regards
Nompumelelo
REQ:***