A year and waiting

<p>I had MTN deduct +- R2000.00 off my account last year June which after months of emails back and forth and going into the branch no one could prove to me that I had infact used that amount of Data. The sim was blocked due to me not paying as I felt they can take it off the R2000.00 I felt was owed to me. I after a few months paid up the balance to be able to get the sim card active. This was almost a year ago and I am still waiting for my sim card to be made active!!! I have made numerous calls to 1555 who say they cant help, constant emails to the legal department who say it is active which it is not, and I just cant get through to the accounts department!!! I just dont know what to do anymore and do not understand how a company can run like this!!!!</p>