1 reviews | Active since Dec 2013
A week and no response from online store.
<p>It seems that MTN does not want more business, they have an online store but is useless.</p> <p>I app**** for additional contract last week and had no response, phoned the call centre today and got told that there is a couple of week delay in them checking the online orders and have to do new application over the phone from scratch.</p> <p>Why do they even have such a facility if it isn’t being used?</p> <p>Let see if anybody else want to take my money.</p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***