A very unhappy and annoyed client that has lost confidences in MTN as a Number 1 service provider....

Dear Mr Mike Ramaboka, I was told on the 1st of March that my complaint was escalated to the mall of the south Regional Management. On Friday the 2nd of March Rose sms'ed me to say that she will make sure I will get my sim card on Friday. To date I have not received my sim card or my 30GB data. I was told that Sipho will deliver my sim card. On Saturday the 3rd of March, I sms'ed Rose Makleinkie Maseko again, asking her when, I wil get my sim. This is the respons I got from her......."I RECKON as per Sipho advise" is this how your staff is thaught to speak to clients?????? I have been a client of MTN since the 90's + - 20 years and to be spoken to and treated in this way is very disappointing. MTN's standards have dropped drastically in the past few years. When I asked her how will I be compensated for my inconvenience she told me since I went to Hello Peter is must ask someone by the name of Kevin unfortunately I didn't get his last name.