A VERY ****ED OF CLIENT.. MTN

I have had the worst experience with MTN for years now and I just had it with them. Every year I somehow owe them money magically. They phoned in June and said I owe them R 21 000.00 then I told the guy there is no way because it is going through on a debit order every month. I never heard of them again. Then July they just cut my service without even letting me know. When I phoned they told me we did not pay from April like before I told the lady it is NOT possible because it is going of my bank account every month for R 1 500.00 and my invoice every month is R 1 010.00 I asked her to please make sure and I send the proof of payment to them. They said it is going to take 5 working days. I send the proof on the 5th of August they never came back to me so I phoned. I phoned them but nobody could help me because they do not allocate the payments.

I went to the nearest MTN Shop in my city and they told me they could not help me I need to phone them, so I phoned AGAIN send them the proof of payments AGAIN. Then they told me there is a re connection fee and I asked them how much they told me R 6 500.00!!! I told the lady that is the amount they told me is outstanding. My debit order is still going of every month which there is R 490.00 MORE EVERY MONTH but still no credit and still no service.

It;s been 5 months that I am struggling with this and yet no one can help me or re connect my phone. I have paid every year the outstanding amount that magically appear some were but I will not pay it anymore.

I WILL NEVER RECOMMEND MTN TO NO ONE!!!!!!!!