A VERY DISSAPONTED AND ANGRY CUSTOMER

A VERY BAD DAY

MTN PLEASE EXPLAIN TO ME WHY ARE YOU ABUSING ME EMOTIONALLY ? WHY ARE YOU MESSING UP MY CREDIT RECORD ? WHY ARE YOU COMMITTING ***** WITH MY DETAILS ? I HAVE TWO CONTRACTS WITH YOU , RETENTION **********LY UPGRADED MY FIRST NUMBER ********** 585 AND IT TOOK YOU ALMOST THREE WEEKS TO ASSIST ME , I SPOKE TO THE TEAM LEADER AT RETENTION AHMED AND IT TOOK HIM ONE DAY TO CLOSE THE CONTRACT , WHICH TO MY VIEW MEANT YOU GUYS WERE NOT INTERESTED IN ASSISTING ME. NOW ON SATURDAY YOUR RETENTION DEPARTMENT **********LY UPGRADED MY OTHER NUMBER ********** AND I PHONED RETENTION I REQUESTED TO SPEAK TO AHMED AGAIN HE REFUSED TO SPEAK TO ME , HE TOLD THE CONSULTANT ON THE PHONE THAT HE WILL CALL ME WHICH HE NEVER DID. TODAY I PHONED AGAIN I SPOKE TO THE LADY BY THE NAME OF NONHLANHLA MBELE HER ATTITUDE IS OUT OF THIS WORLD , SHE REFUSED TO PUT HER MANAGER ON THE PHONE, SHE KEPT ON SHOUTING AT ME AND I TOLD HER TO SHOUT AND TELL ME WHEN SHE IS DONE AND GIVE ME HER MANAGER ,I AM VERY EMOTIONAL GUYS

I WOULD LIKE TO GET THE SETTLEMENT AMOUNT FOR THE BOTH ACCOUNTS , I DO NOT WANT ANYTHING TO DO WITH MTN ANYMOREEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE , I AM SICK OF YOUR ATTITUDE AND YOUR ACTIONS