A very angry, soon ex- customer

<p>I have been with MTN for 5 years and I get very angry with your company first I wait for a new phone because your emoloyees does not know the difference between Blackberry's and then my bill is way more than specified because we get penalties everytime I buy a data bundle.</p> <p>Thats why I want to end my contract but wait there is more. My contract ends the 29th of June I got a SMS to give notice 21 days before the end of my contract. Since my mother is the contract holder she gave notice as specified and said not to reload my contract the 21st as it ends 8 days later.</p> <p>Today she phones again and Mtn have not submitted the cancellation she must do it the 29th of June? I do not use Mtn anymore so I dont use the service but my Mother has to pay 2 more months???? For what ? Mtn you better fix this my Mother will not pay any longer than this months balance </p> <p>I hope you resond very quickly as I am loosing it</p> <p>Kind Regards </p> <p>Melanie Smit</p> <p>Mtn number ********** 567</p> <p> </p>