1 reviews | Active since Jun 2017

20 Jun 2017, 11:48

A very angry, soon ex- customer

<p>My contract is to be ended the 29th of June 2017 and my mother who is the contract holder has submitted at notice 21 days ago as MTN has specified we also gave notice to not reload the contract the 21st seeing as the contract ends 8 days later .. Turns out the cancellation has not been submitted at all... And the telephone opperater said my mother has to cancel it the 29th??? Which i dont understand because i received a SMS stipulating that we should give notice 21days before the cancellation date</p> <p>Please see to it that you submit the cancellation today as we are not going to pay for July as well</p> <p>I do not use the Mtn simcard anymore as i have switched to Vodacom so we will not pay for another reload ..</p> <p>Kind Regards </p> <p>Melanie Smit </p> <p> ********** (Irma Dixon account holder)</p>

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