QW
Quenten W
1 reviews | Active since Oct 2014
17 May 2015, 11:10
A TON OF SMSES AS SOON AS YOU RECHARGE
MTN, please stop sending me like 4 smses every time I top up. It is really really annoying to get spammed with messages every time I top up. I have heard many people complain about this. Please just stop it. As soon as I delete 1 message the next comes trough and as soon as i delete that one the next one comes and so on. I never agreed to or asked for these messages!
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Replies (1)
MTN South Africa's replyOfficial
21 May 2015, 12:00Hello Quenten,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now sent a request to our Marketing Campaign team and requested that your number be removed from any running campaign (SMS, Audio & Video).
We will touch base with you as soon as we get some feedback on the escalation done.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now sent a request to our Marketing Campaign team and requested that your number be removed from any running campaign (SMS, Audio & Video).
We will touch base with you as soon as we get some feedback on the escalation done.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply21 May 2015, 12:00
Official
Hello Quenten,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now sent a request to our Marketing Campaign team and requested that your number be removed from any running campaign (SMS, Audio & Video).
We will touch base with you as soon as we get some feedback on the escalation done.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now sent a request to our Marketing Campaign team and requested that your number be removed from any running campaign (SMS, Audio & Video).
We will touch base with you as soon as we get some feedback on the escalation done.
Regards
Tim
MTN Complaints Management Team: REQ:***