A review is equivalent to a response.

This is my 2nd review on MTN in a space of 2 weeks. However it seems a review is equivalent to a response. The only time my 1000 emails are responded yo is after a bad review. I have been begging MTN to have me cancel my contract prematurely due to the shocking level of unprofessionalism they showed me and the amount of my time they were wasting. They finally provided me with a cancellation quote (post a review), I have settled it however my account is still not cancelled. (Holding thumbs they cancel it after this review). Worst service provider ever!