A month later no feedback for insurance claim

Sent my form over a month ago. Had no feedback. <br> <br> The call centre you call and just get cut off.<br> <br> Eventually phoned MTN and asked for help. A consultant was assisting me then the line hot cut off because their network SUCKS!!! She never called me back.<br> <br> Now I'm at the Fourways branch and asked them to call for me. Been here for 3 hours. The one number gets cut off and the other one just has us on hold.<br> <br> The staff are lethargic and u interested. The manager also doesn't care.<br> <br> Worst service ever!<br> <br> Left CellC hoping for better network and service. CellC is much better I did a few insurance claims through thrm and never had issues like this!!!