WC
Wesley C
1 reviews | Active since Sept 2016
23 Sept 2016, 09:26
A Disgusting Thieving Networ****!
<p>I have absolutely been appalled by MTN , and shocked how often they get away with robbing their customers blind. First I was being ****** with additional charges, over R200 extra each month for services I did not ask for nor part of my contract. And now my contract has ended they have ****** over R400 of airtime and data without a simple SMS informing me that I will lose my airtime and data. My vodacom contract ended, but they had the brains to switch me to pay as you go. MTN feel nothing to rob their customers blind. Never join MTN ever, or they will rob you blind. They belong behind bars like a theiving ********!!!!</p>
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Replies (2)
MTN South Africa's replyOfficial
26 Sept 2016, 16:37Good Day Wesley ***ell
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply26 Sept 2016, 16:37
Official
Good Day Wesley ***ell
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
WC
Wesley C's updateReviewer Update
01 Oct 2016, 01:59Pathetic, and appalled. MTN I am shocked, you reimburse me then bill me when my contract finished on the 21st September??? What kind of a network is this???? Rob your customers blind. What part of my cancellation emails did you not understand??? As it is ******* to bill a customer when a contract is finished maybe I should sue. Please reimburse me immediately of the money you have ****** from my account before you are sued
WC
Wesley C's update01 Oct 2016, 01:59
Reviewer Update
Pathetic, and appalled. MTN I am shocked, you reimburse me then bill me when my contract finished on the 21st September??? What kind of a network is this???? Rob your customers blind. What part of my cancellation emails did you not understand??? As it is ******* to bill a customer when a contract is finished maybe I should sue. Please reimburse me immediately of the money you have ****** from my account before you are sued