hjdb
hendrik j de bruyn

1 reviews | Active since Oct 2014

21 Feb 2016, 07:05

a debit order for phone I don't have.

Why the hell is there a debit order on my account for phones and contract that I've cancelled???<br> Mtn is driving up the wall, every month I have to reverse the debit orders, how is it that the debit order can be created asap, and then you just don't care about the client and getting the product to the client. As long as you get the money, who cares about the poor client who has to pay for this poor service and products they don't have. If this debit order runs again next month I will take legal action. There is just no limits to mtn's bad service.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Feb 2016, 09:34
Official
Hello brown7643,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Thank you for your time online.

We have sent the request to the MTN Direct Supervisors to intervene with the request and to contact you on the office number. They will assist you with feedback.

Kind Regards,

Alice van der Merwe

***