1 reviews | Active since Jan 2017
A contract without a hanset MTN
<p>Good day my name is Baleseng Masela I have app**** for a phone with MTN in November 2016 to date I have never received a handset so I called MTN about my problem and no one is willing to help me I have been taken to pillar to post with no unswers I have spoke to several people on this issue I decided to cancel the deal but they refuse they are busy dedcting my money from my account can you please help me to resolve this matter once and for all</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,