A COMPANY CALLED EMPOWERED OUTSOURCE INTRODUCED BY MTN TO ME CANT GET HOLD OF THEM,AFTER MAKING AN UPFRONT PAYMENT FOR THE UNCAPPED HOME ROUTER 🤬

I GOT A CALL LAST WEEK THURSDAY FROM ONE OF MTN CONSULTANTS.SHE TOLD ME MY CONTRACT IS ABOUT TO EXPIRE MONTH END OF SEPTEMBER,I TOLD HER I WANT TO CANCEL THE CONTRACT AS THE DATA IS NOT ENOUGH .SHE TOLD ME ABOUT THE UNCAPPED HOME DATA FOR R249.I DECIDED TO TAKE THE DEAL,I WAS TRANSFERRED TO ANOTHER PERSON TO ASSIST ME WITH THE DEAL.THE CONSULTANT ASKED ME TO MAKE AN UPFRONT PAYMENT OF R257,04 FOR ORDER (***) BEFORE THE ROUTER CAN BE DELIVERED TO MY PLACE .I MADE THE PAYMENT AND GOT THE PAYMENT NOTIFICATION FROM MTN VIA EMAIL.I TRIED CALLING MTN SINCE YESTERDAY REGARDING THE DELIVERY OF THE ROUTER,BUT IAM NOT GETTING ANY ASSISTANCE INSTEAD IAM BEING TRANSFERRED FROM FROM ONE DEPARTMENT TO ANOTHER , AND LASTLY I WAS TOLD ABOUT A COMPANY CALLED “EMPOWERED OUTSOURCE” THAT I SHOULD CONTACT THEM AS THE HOME ROUTER DEAL IS FROM THEM🤷🏾♀️ IMAGINE.I WAS GIVEN THEIR CONTACT NUMBERS BUT THEIR NUMBERS ARE NOT GOING THROUGH , IS THIS SOME BIG ****??IAM SO DISAPPOINTED WITH MTN I HAVE BEEN THEIR LOYAL CLIENT FOR YEARS AND TODAY THEY CAN’T EVEN ASSIST ME.IF DON’T GET THE ROUTER BY THE END OF THE WEEK SINCE I MADE THE UPFRONT PAYMENT,PLEASE CANCEL THE WHOLE DAMN DEAL AND GIVE ME MY HARD EARNED MONEY BACK🤬🤬