A bit curious
<p>So it's that time of year where I can do an upgrade and I'm interested in a packeage that includes a 50" tv but ever since I app**** a while back, you're still out of stock and the funny part is that you're still advertising it. Will you still receive stock of it because I don't want to waste my time waiting.</p>
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MTN South Africa's replyOfficial
12 Dec 2016, 18:17Good afternoon Martin
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain your device at MTN Middleburg.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
The matter has been escalated to the management team of the store for urgent attention on the service issues as well as the stock issues to be addressed. We don't want you to lose faith and we will ensure that the team contact you to try to restore your faith in MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
MTN South Africa's reply12 Dec 2016, 18:17
Official
Good afternoon Martin
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain your device at MTN Middleburg.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
The matter has been escalated to the management team of the store for urgent attention on the service issues as well as the stock issues to be addressed. We don't want you to lose faith and we will ensure that the team contact you to try to restore your faith in MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,