1 reviews | Active since Apr 2015
A 1 gb databundle only gives you 500 mb.
And once again MTN *****S MY DATABUNDLE. <br> <br> Mtn staff just says data was finished each and every time. They don't need to provide proof. Above the law. <br> <br> This time got them with the R3 customer loyalty bonus that I couldn't use, <br> If my data was finished the spare R3 would be gone. <br> <br> I WANT A REF NO FOR ICASA ONCE AGAIN. Let's see if you understand capital letters. <br> <br> I am adding it here as well on hello peter to show ICASA that all routes of correspondence where followed. <br> <br> At this morning 5:50 you put the ran out of funds msg's on, YOUR USSD says I had 450 mb left and the R3. <br> <br> Utorrent downloaded 50 mb after 6:00 using the R3. I have proof. U keep on laying without a single shred of evidence being presented. <br> <br> Databundle was there and YOU STOLE AS BEFORE. <br> <br> And respond via written correspondence. It is a police matter as well as you have been warned. ***** and theft might work at MTN,
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide details of when (date and time) you had purchased 1Gig and received 500Mb so we may investigate and assist accordingly. Please also advise of the number in question.
In reference to the R3.00 that disappears, do take note that when you use the internet on your phone the network would not take your airtime but the network would reserve a small portion of your airtime. When network identifies that you had stopped using the internet this airtime would be sent back to your balance allowing you to make calls and send SMS.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly provide details of when (date and time) you had purchased 1Gig and received 500Mb so we may investigate and assist accordingly. Please also advise of the number in question.
In reference to the R3.00 that disappears, do take note that when you use the internet on your phone the network would not take your airtime but the network would reserve a small portion of your airtime. When network identifies that you had stopped using the internet this airtime would be sent back to your balance allowing you to make calls and send SMS.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Thank you
Yahya
REQ:***