***

I need help during the start of the covid i bought a prepaid mtn sim card that i will use when i am affected by load shedding the sim is used on a router we connect 2 laptops and 2 phones..the sim is only out on a router when i convert airtime to data..on the 21 of october i had 20 rand left after i bought 2 gig daily..on the 21 recharged with 70..30 rand voucher 20 rand voucher and 20 electronic as when i recharged the airtime did not show but i got confirmation messages but my previous 20 rand was still there on which i did not understand i thought there was a delay bought 1 gig daily with that 20 rand so i can work..now sitll my 70 is not showing tried to enquire via email and facebook was told i had joined subcribtions..i do not understand on which this sim card is used on a router it is only on my phone when i convert..i need my airtime back..my sim card is an mtn sim card if mtn is telling i had joined the subcribtion tell me how did i joib and when why was the 20 rand deducted also show me proof of how i joined that from which device unless a router can join subcribtions..i need my refund..as now i am told to follow up with a company that i dont know...but i am using mtn.*** this number is used in a router..