****** *******!!!

why is MTN requesting another R484 from me now? All of a sudden now that I fully paid the R1068? When I already paid R484 in November 2025 already? And you were also supposed to call me today, but I didn't even receive that as well!!! There's no responses on your WhatsApp, you guys take your sweet time to respond to emails and you promise empty call backs. You know what makes me sick? It's the fact that you guys first told me that my claim for the replacement device was suspended and that you will refund me my excess fees of R484. I forwarded you my proof of banking details for the refund and all of a sudden, I heard that I am eligible again to receive a replacement device and must make payment of R1068 towards your FNB account with the reference ATS19***7 to use. I've made three payments towards that account yesterday and today. R240 yesterday and today two immediate payments of R500 and R328, but don't even receive an email back from you guys as confirmation, but you are quick and easy to respond or send emails when you expect money from us, but slow to respond when you receive the money!!! I rather want you guys to pay me back all my money, R1552 as well as sending me back my device that was beyond repairs and I know what the problem was on my device and still have the box to compare the IMEI numbers to make sure it's the correct device cause I refuse to make another payment to you!!! If you don't want to give me the replacement device I already paid for, then you must refund me all my money and my device. I'M NOT PAYING YOU GUYS ANOTHER CENT MORE!!!