1 reviews | Active since May 2011

01 Nov 2017, 15:25

96 Hours and still no activation

I took out a contract with MTN over 96hours ago and had my number ported from vodacom, i was told the port would happen in 24hours which it did but 96hours later and i am still sitting with no network because they have yet to activate my number. Every time i call they tell me wait 30 more minutes or wait another hour. Then i get told to call the port department myself and request for the number to be activated. When i did that they now tell me the port can only happen tonight??? Vodacom did my port with in 30mins and there was no waiting till after a certain time. I have just received this contract and i am already fighting for them to delivered service i am paying for. I want this contract cancelled and they can take their phone back i refuse to fight for service and to fight to be on a network that is refusing to do their job and help me!

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Replies (2)
's update02 Nov 2017, 06:30
Reviewer Update
So my brand new contract has been activated and now it’s rica blocked how does that make any sense I just gave in all my documents why was this not done at store now I have to go back in because no one at customer care can help me??? I want my contract cancelled!
's update02 Nov 2017, 06:30
Reviewer Update
So my brand new contract has been activated and now it’s rica blocked how does that make any sense I just gave in all my documents why was this not done at store now I have to go back in because no one at customer care can help me??? I want my contract cancelled!