9 months and still waiting.....

<p>Limited or no network coverage in my home since September 2016. Logged a complaint with Network Coverage department in September 2016 and to this day have not had the issue resolved despite at least 10-15 follow up calls to MTN Network Coverage since September last year. On 6 June 2017 I requested that MTN send someone to my home to investigate. I was told by an MTN call centre agent (whose name was noted) that since a tower was being built in my area but would take 12-18 months to build, I could cancel the contract with no charges being incurred but had to wait for an email from Themba Cele, the co-ordinator, which I needed to take to the MTN Shop where I took out the contract along with the device, charger and headset. I followed up again on 8 June and again today (19 June) and still no email forthcoming from Themba! Totally exasperated and disillusioned with MTN's customer services!</p>