8th attempt to get this fixed

First Hello Peter :http://hellopeter.com/mtn/complaints/poor-accountbilling-support-***<br> Second Hello Peter: http://hellopeter.com/mtn/complaints/truly-pathetic-service-***<br> Second Call 07/05/2015 (ref 127 328 890)- I spoke with Gnozi Bolani who assured me that the service will be deactivated and that I would have feedback after 2 days. No feedback was received.<br> Third Call : 11/06/2015 I phoned the call centre again and spoke to Mantongi regarding all the above - I requested to speak to a manager as per protocol. Unfortunately, because of the MTN strike no managers were available and I was again stuck with the first level of support who is unable to assist me.<br> Fourth Call:19/06/2015I phoned the call centre (ref 129 512 422) and spoke to Thato Seboka who stated that the 2gb recurring was deactivated . <br> Fifth Call: 07/07/2015 - The line dropped after holding for 10minutes - I am tempted to inform ICASA of MTN's Incompetence. I have all the recordings of these calls should you need them.<br>