*****!!!!!

I am complaining because on Application stage of my cellphone contract the consultant at Phumulani Mall signed me as a business contract and not personal contract to make matters worse I do not own a business or a part of the business under my profile for the contract. To resolve this problem I would like you mtn to give me feedback on my complaint as it is out of the TAT and long overdue by a month. I have been doing follow ups with no response, all I want is an upgrade nothing more. When I first learned of this problem, I visisted the Phumulani Mall branch in Tembisa and they referred me to Kempton Park Branch which they still could not assist with the matter and again referred me to K90 branch in BOKSBURG I was not asisted due to system challanges. I than sent an complaint email which was a total waste of time hence im now wrting on hello peter to assist me, The only time I was assistED was today when I contacted the Compliance Analyst Onnetse whom also came up with nonsense stories of me owing MTN which I had provided proof of settlement she told me that nothing could be done about my problem on her side she has reffered the matter to Customer services department. Im shocked if the Board Members of MTN are practing the principles within King IV as required or all they care about is new business and profit cause clearly adherence to the laws and regulations that govern any businesses were totally not aap**** as required. This is totally unacceptable behaviour as a Giant company that is not even shaken by applying TFC to their clients!!!! Disgussting service I must say..