TC
Thabani C
1 reviews | Active since Feb 2015
14 Apr 2015, 13:16
831808
Hi <br> Regarding the complain I posted online. Wenzile Masina responded by saying I will be contacted by MTN Legal Team. his feedback dated 06-03-2015 REQ:***<br> now the month has passed with no feedback. I have 14 years using MTN,4 on prepaid and 10 years on contract but I have never experience a poor service like this.<br> <br> Can this metter be resolve so that I can start paying for my contract with correct figers.
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MTN South Africa's replyOfficial
28 Apr 2015, 13:10Hello thabani8203,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the Legal team for their urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the Legal team for their urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply28 Apr 2015, 13:10
Official
Hello thabani8203,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the Legal team for their urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the Legal team for their urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
REQ:***
Best regards,