JA
Jameel A
1 reviews | Active since Jul 2015
20 Jul 2015, 21:35
***
For the past 2 months I have been getting charged 88c a day for some service that I am apparently subscribed to. The number on the itemized bill is ***. I have never subscribed to anything, and I have tried to cancel this last month, but its still there. I have tried the *141*5# thing, and I am not subscribed to any services. Please correct this and correct my bill.
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MTN South Africa's replyOfficial
27 Jul 2015, 14:45Hello Jameel78692,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our system that you are being charged for a subscription fee for content, but we have been able to cancel this on your behalf. We trust all will now be in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our system that you are being charged for a subscription fee for content, but we have been able to cancel this on your behalf. We trust all will now be in order.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply27 Jul 2015, 14:45
Official
Hello Jameel78692,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our system that you are being charged for a subscription fee for content, but we have been able to cancel this on your behalf. We trust all will now be in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our system that you are being charged for a subscription fee for content, but we have been able to cancel this on your behalf. We trust all will now be in order.
Regards
Mary
REQ:***
Best regards,