BN
Bongisa N
1 reviews | Active since Mar 2015
26 Mar 2015, 15:01
808 Number...no one is picking up the phone!!!
Hi<br> <br> My phone got ******.A contract phone. I have been trying to call this number 808 to block my phone. No one is picking up the phone...the phone rings for ever. I'm a new MTN user...the other network provider didn't give these problems. This is ridiculous!!!
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Replies (1)
MTN South Africa's replyOfficial
02 Apr 2015, 11:08Hello Nkuzo,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We can see from our system that you were in contact with one of our agents on 28th March, and your sim card and handset were suspended and blacklisted respectively.
Kindly note you will need to purchase another handset and do a sim swap in order to continue enjoying the benefits of your contract.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We can see from our system that you were in contact with one of our agents on 28th March, and your sim card and handset were suspended and blacklisted respectively.
Kindly note you will need to purchase another handset and do a sim swap in order to continue enjoying the benefits of your contract.
Regards
Mary
REQ:***
MTN South Africa's reply02 Apr 2015, 11:08
Official
Hello Nkuzo,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We can see from our system that you were in contact with one of our agents on 28th March, and your sim card and handset were suspended and blacklisted respectively.
Kindly note you will need to purchase another handset and do a sim swap in order to continue enjoying the benefits of your contract.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We can see from our system that you were in contact with one of our agents on 28th March, and your sim card and handset were suspended and blacklisted respectively.
Kindly note you will need to purchase another handset and do a sim swap in order to continue enjoying the benefits of your contract.
Regards
Mary
REQ:***