mB
mukesh B
1 reviews | Active since Jun 2015
08 Jun 2015, 19:09
808 not working
Damn 808 customer care never works. Just music. They ripping us off. Even email complaint is not being resolved at [Email Removed] We have incorrect billing and Using this ploy of getting away with complaints. Will go to Cell C
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 13:27Hello mbudhoo,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are two numbers showing on our systems, which number do you have a problem with and which invoice.
What is the problem with the billing?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are two numbers showing on our systems, which number do you have a problem with and which invoice.
What is the problem with the billing?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 13:27
Official
Hello mbudhoo,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are two numbers showing on our systems, which number do you have a problem with and which invoice.
What is the problem with the billing?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are two numbers showing on our systems, which number do you have a problem with and which invoice.
What is the problem with the billing?
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,