JK
Japie K
1 reviews | Active since Sept 2014
14 Apr 2015, 14:26
808 keeps on cutting me off
I have tried about 8 times to get through to a consultant to activate my CLI on my phone after I have done my upgrade last weekend. Cant get through. I got cut off before I could reach a consultant each time
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Replies (1)
MTN South Africa's replyOfficial
01 May 2015, 08:54Hello Bigdaddy_01,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records Call Line Identity is active on the number provided above. Should you wish to restrict your call line identity, this you can active on your handset by going into your call settings and switch off your call line identity.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records Call Line Identity is active on the number provided above. Should you wish to restrict your call line identity, this you can active on your handset by going into your call settings and switch off your call line identity.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply01 May 2015, 08:54
Official
Hello Bigdaddy_01,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records Call Line Identity is active on the number provided above. Should you wish to restrict your call line identity, this you can active on your handset by going into your call settings and switch off your call line identity.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records Call Line Identity is active on the number provided above. Should you wish to restrict your call line identity, this you can active on your handset by going into your call settings and switch off your call line identity.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***