JG
Jacques G
1 reviews | Active since Apr 2013
28 Feb 2015, 14:21
808
During my biannual cellphone upgrade I had decided to upgrade the monthly account fee as well to a \My choice 100"account. (100min"
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Replies (1)
MTN South Africa's replyOfficial
05 Mar 2015, 09:39Hello Jacques008,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply05 Mar 2015, 09:39
Official
Hello Jacques008,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Best regards,