8 weeks and still haven't received my phone

It is very unfortunate that this complaint must be composed. On 02 June 2015 I send my phone to MTN Riversdale for repairs, the problem, my phone died and will not reboot . Said branch inspected my phone and order it to be send for repair stating that it would take +- two weeks till I will receive my phone back from the technicians. <br> <br> On numerous occasions I went to the Mtn branch in Riversdale to find out the progress of my device but to no avail, they said they will follow up and report back to me, yet again to no avail. After 4 weeks!! I got I response as to progress (not from phoning me, I walked in the shop), and was said that the phone must be in Cape Town and not Midrand! so I have to be patient.<br> <br> Patient I was but cant be any more. Today I visit the said shop again requesting the status, AFTER 8 WEEKS TO DATE (28/07/2015) DID THE PHONE NOT REACHED MIDRAND IN THE FIRST PLACE AND STILL AWAITING ARRIVAL!!!! Apparently the phone must be at Midrand and not Cape Town as previously stated....AFTER 8 WEEKS... is the device not even at its destination for repairs!!! And still I pay for the contract.