1 reviews | Active since Sept 2015
8 months later still waiting.
<p>Hello Peter.I wrote to you about my problem with mtn and yellow mobile that was 8 months back on the 15 of September, even today no one from mtn or yellow mobile has come up to hear me out. My contract it's coming to an end soon still hoping my case will be attend to. Still waiting to know who's suppose to refund me the debits order which were made between August 2014 and January 2015.</p>
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the matter has been re-escalated to the relevant management for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Nompumelelo
REQ: **********
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly note that the matter has been re-escalated to the relevant management for urgent attention. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards
Nompumelelo
REQ: **********