LS
Lynne S
1 reviews | Active since Mar 2020
24 Feb 2016, 12:09
8 month complaining and MTN still stuffing up
I AM ONLY REACHABLE ON ***. <br> I have been fighting with you lot to correct your mistake on my other two lines. I have asked for line *** to be cancelled (ref ***) and line *** to be put on pay as you go (ref ***). THIS HAS STILL NOT BEEN DONE!!! AND I HAVE BEEN PAYING EVERY MONTH FOR YOUR MISTAKE TOO! I want this fixed today please, and then refunded for me paying for nothing.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 Feb 2016, 16:10Hello Lynnitjuh,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number *** was migrated to prepaid on 2015-10-28 and a credit of R455 was passed on 2015-11-02 for late cancellation. We have requested for the prepaid migration to be processed tomorrow for ***, the number will be out of contract because the term date is 2016-02-25.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number *** was migrated to prepaid on 2015-10-28 and a credit of R455 was passed on 2015-11-02 for late cancellation. We have requested for the prepaid migration to be processed tomorrow for ***, the number will be out of contract because the term date is 2016-02-25.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply25 Feb 2016, 16:10
Official
Hello Lynnitjuh,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number *** was migrated to prepaid on 2015-10-28 and a credit of R455 was passed on 2015-11-02 for late cancellation. We have requested for the prepaid migration to be processed tomorrow for ***, the number will be out of contract because the term date is 2016-02-25.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The number *** was migrated to prepaid on 2015-10-28 and a credit of R455 was passed on 2015-11-02 for late cancellation. We have requested for the prepaid migration to be processed tomorrow for ***, the number will be out of contract because the term date is 2016-02-25.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***