*8 days after signing, still no connection

On Monday 12 October, I signed two business subscriber contracts with MTN, one for airtime and one for data. They promised it would be connected after 8 hours. After 8 hours, no connections.<br> I tried to phone the branch everyday, they seldom pick up their phone and if they do and you leave a message for the person who helped you, he doesn't return the call. So I returned to the branch on Monday 19 October and waited 40 minutes outside the door in the line. Eventually the airtime contract was activated but not the data contract. I told the sales person I'll give it time till today and phone him if it is still not working. This morning, it still shows no connection. I tried to phone this morning as promised, but as usual, they do not pick up their phone. <br> The branch is understaffed, the waiting time in the line is long, the service is poor and the only effective way to communicate with the branch is to go stand in the line. <br> So, after 8 days, we still have no internet. Nothing wrong with the modem or sim card, we have been using it the past year with pay-a-you-go-data. HUGE FRUSTRATION for a office of seven who have had no internet for more than a week.