7TH REQUEST FOR MTN TO CALL ME

This is the 7th time i am writing a complaint on Hello Peter, to MTN, to resolve as issue going back to February 2015, it is a billing issue that has not been resolved.<br> <br> In the last response to my complaint, i have a Charles REQ:***, reply to my complaint, who is easily as hopeless as MTN have been from the start, clearly he cannot read my query and see that my problem is from Feb 2015, but he refers to Quiz Moola which started in May, which i have loaded airtime for anyway to play this.<br> Easily it is evident that MTN are hiring *********** staff.<br> <br> All i want, is for my service provider to call me and help me resolve my query, is that so difficult to ask, if this beyond a company listed on the JSE to simply call back their client and assist, what kind of customer service is this.<br> <br> Here i am trying to be a good customer, pay my bills as i have done for the last 9 years, and now there is a query that is being ignored.<br> <br> if MTN does not call me back, i have a new upgraded fone, which i will keep, i will throw the sim away, and block my bank from any MTN debit orders, and walk away from MTN completely.<br> <br> I would appreciate someone responsible calling me to resolve<br> <br> Thanks<br> Arafat<br> <br> <br> <br>