7 YEARS PAID UP AND STILL OWEING

SO MTN REFUSES TO SORT OUT MY QUERY, AFTER RECEIVING A FEW RESPONSES THAT THEY WILL GET BACK TO ME, AND TILL TODAY, NO ONE HAS EVER CALLED ME SINCE MY LAST RESPONSE!! THIS IS REALLY PATHETIC SERVICE...A COMPLAINT S ANYLIST RESPONDED "As per our conversation, a request has been sent to our quality team for the call recordings. Once I have received the calls, I will listen to the conversation, investigate this with our legal and provide you with feedback and a way forward. Kind regards, Veronica Smith ANOTHER RESPONSE Kindly provide us with your MTN cell number or your ID number so that we may investigate further. Kind regards, Ishie. STILL NO FEEDBAC****!!

BUT NOT EVEN A CALL BACK, AND STILL WAITING ON THE VOICE RECORDING!! CAN SOMEONE HIGHER THAN VERONICA ASSIST ME! ASAP