7 MONTHS LATER STILL PAYING 4A PHONE I DONT HAVE

I am hoping that you can assist or direct me with a way forward. I am having endless hassles with mtn since December 2014. I have been without a cell phone since the 15/12/2014 as my phone went in for repairs and let's just say each time the phone came back,it still had the same fault.<br> <br> Eventually they replace the phone with a phone that was in a poor condition and not in the condition my phone was. To date I am still waiting for them to get back to me. The strike they had caused a further delay.<br> <br> I have sent complaints to all possible avenues and am still waiting for the regional manager to get back to me as per my complaint i logged on hellopeter. Please help<br> <br> <br> Surely this is unacceptable, I have been paying faithfully for 7 months and for what,I don't have a phone, my minutes are getting expired and so is my data.<br> <br> Please help me.<br> <br>