7 DAYS AND NO REPLY TO HELLOPETER REPORT

I wrote a hellopeter report like this a week ago and still no reply. You people are pathetic. If you do decide to phone me, phone me after 2pm. Contact me at ***<br> <br> Name: Graham Hayward<br> MTN Numbers affected: ***, ***<br> All MTN Numbers in Home: ***, ***<br> Devices used: Apple iPhone 5S and Huawei E372 Modem<br> Email: [Email Removed]<br> Building type: House<br> Subscription info: MTN Anytime 100 & Broadband 500MB<br> Signal achieved: 10-20% 3G/HSPA+, 80-100% EDGE/2G<br> Physical Address: 53 Emerald Way, Summer Greens, Milnerton, Cape Town, 7441<br> Type of problem: Data<br> <br> Description: Poor 3G/HSPA+ data speeds. Intermittent connections due to poor reception. MTN said it would be installing a new 3G/HSPA+ tower nearby my home in December 2014. December 2014 has come and gone, still my reception hasn't gotten better. I pay over R1000 p/m for poor service - I seem to remember reading something in the CPA regarding that. Was told reception would be good on sign up.<br> <br> Conditions: Anytime and any weather conditions. Occurs indoors & outdoors