7 day old iPhone6S MTN refuse replacement

<p>DO NOT BUY AN IPHONE <br />(this is not a pro Samsung Campaign)</p> <p>Last Sunday just after 1pm, I went into MTN to upgrade my contract to an iPhone6s as my contract had reached its end.</p> <p>On upgrading to the new iPhone, I was told that if I return the phone within 7 days, I would receive a brand new phone over the counter, and if I return the phone within the first 6 months they would send it in and I would receive a brand new phone with in the next day or so - if I return the phone after 6 months, they would only repair it.</p> <p>After having the phone for 5 days, the volume key on the side of the phone was faulty. My phone would be set to silent no matter which way I set the key and the phone would vibrate without touching it.</p> <p>I took it into MTN today - Sunday the 05.06.2016 at 10:30am only to be told that in their eyes, today is the 8th day, not the 7th day. <br />(Because MTN lives in a magical world with out 24 hours in a day) and that they will not replace my phone but instead they would send it in for repairs, repairs that could take up to 3 weeks. B</p> <p>However, in "comfort" we were told that there are no approved software spare iPhone parts in South Africa and so if it's a software glitch, the phone would probably be replaced anyway. - wow how comforting! Idiots...</p> <p>So, after having my phone for a magical MTN 8 days - even though I only bought it on Sunday 1pm on the 29th May (Day 1; Monday 1pm. Day 2; Tuesday 1pm etc) I now won't have a phone for 3 weeks and when I do get it after 3 weeks, it will be a once faulty phone with repairs done to it.</p> <p>iPhone and MTN disgust me. The minute they out the phone in your hand, it's automatically a day old - I'm basically buying a day old phone.</p> <p>Just know that if anything happens to your iPhone within 6 days - it will be repaired with either unapproved parts and you'll be phonesless for weeks</p>