6months and still waiting for a itemised bill

<p>been to 3 mtn branches and logged a request at all of them as they do not have the capability to view my itemised bill in store.no response from anybody.the first store advised me to call mtn helpline but the line just disconnects me each time.went in again and the lady logged a query still no response .next mtn store where i was closest to queried my query..no response .made a new query for itemised bill .no response emailed store manager and called still awaiting .ok next mtn store to resolve in the area i am in.no sorry they cant deal with query but advised the mtn helpline .called on the store manager number held on for 45 minutes only to be cut off again.</p> <p>please is it only me having this problem with a itemised bill on my account?</p> <p> </p>