64GB memory card
Upgraded to a samsung S9 the package with a 64GB memory card but we they delivered the phone the memory car was not included I called MTN they said they'll get back to me I'm still waiting
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Replies (2)
MTN South Africa's replyOfficial
15 Jan 2019, 10:06Good Day Mr Molefe
Thank you for your post.
We would like to sincerely apologise that you received such poor service.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We would like to sincerely apologise that you received such poor service.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply15 Jan 2019, 10:06
Official
Good Day Mr Molefe
Thank you for your post.
We would like to sincerely apologise that you received such poor service.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We would like to sincerely apologise that you received such poor service.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's replyOfficial
16 Jan 2019, 11:28Good Day Mr Molefe
Our sales department has advised that they made contact with you and provided the steps to follow to redeem your SD card with Samsung.
Apologies once again for the inconvenience caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Our sales department has advised that they made contact with you and provided the steps to follow to redeem your SD card with Samsung.
Apologies once again for the inconvenience caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply16 Jan 2019, 11:28
Official
Good Day Mr Molefe
Our sales department has advised that they made contact with you and provided the steps to follow to redeem your SD card with Samsung.
Apologies once again for the inconvenience caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Our sales department has advised that they made contact with you and provided the steps to follow to redeem your SD card with Samsung.
Apologies once again for the inconvenience caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,