*****

So disgusted!!! Can someone please assist. You guys have ****med me. You downgraded me without my knowledge and also debited me the upfront fee including the new fee. I have already finished up my usage and in order to get back to the plan I originally signed up you are asking for another upfront fee. This is a **** . I have been on the phone for over an hour and was just instore for some assistance. Your staff is disgusted with how your sales department is doing this as I am not the only complainant!!! Please help.