LG
Lara G
1 reviews | Active since Mar 2015
09 Apr 2015, 10:09
60 unanswered complaints on Hellopeter
I have tried to sort out a data problem for over 2 months now and still no feedback. On this site I posted on 31 March, which is just over one week ago. Since then my query has moved to page 14 and with 30 complaints per page ... that means there are a further 420 complaints about MTN which amounts to an average of 52.5 complaints PER DAY - none of which have any response from MTN.... and this is only on Hellopeter....there are many more out there with MTN issues not on Hellopeter...something is terribly wrong at MTN....as consumers we need to think about this as MTN are not being honest and transparent....
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Replies (1)
MTN South Africa's replyOfficial
29 Apr 2015, 12:09Hello LaraCG,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that bundle has been amended and the missing data has been allocated that was missing for the last 3 months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that bundle has been amended and the missing data has been allocated that was missing for the last 3 months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply29 Apr 2015, 12:09
Official
Hello LaraCG,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that bundle has been amended and the missing data has been allocated that was missing for the last 3 months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that bundle has been amended and the missing data has been allocated that was missing for the last 3 months.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***