SH
Steve H
1 reviews | Active since Aug 2013
08 Apr 2015, 09:03
6 Months to renew contract
Since October of last year I have been trying to renew my contract and complete my upgrade.<br> <br> Despite a number of calls, a visit to MTN @ iStore in Canal Walk as well as posting on the MTN Facebook page a couple of times, I still have had no joy getting my contract renewed.<br> <br> Absolutely desperate, think it is time to move to another provider!
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MTN South Africa's replyOfficial
22 Apr 2015, 15:40Hello SteveHaze,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Be aware that according to the system the upgrade was approved on 2015/04/08. You may visit the store if handset is not collected yet.
Regards
Lorraine
REQ; ***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Be aware that according to the system the upgrade was approved on 2015/04/08. You may visit the store if handset is not collected yet.
Regards
Lorraine
REQ; ***
MTN South Africa's reply22 Apr 2015, 15:40
Official
Hello SteveHaze,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Be aware that according to the system the upgrade was approved on 2015/04/08. You may visit the store if handset is not collected yet.
Regards
Lorraine
REQ; ***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Be aware that according to the system the upgrade was approved on 2015/04/08. You may visit the store if handset is not collected yet.
Regards
Lorraine
REQ; ***