6 MONTHS - R1299 ACCOUNT FEE TAKEN TWICE WITH NO FEEDBACK

It has been 6 months and MTN has still not credited my account. I paid my monthly account fee of R1299 via the app, and they still took the debit order that month. I've followed up relentlessly, but nobody in the customer service or finance department seems bothered enough to give me feedback. Shockingly disappointing service. The