MP
Muhammad P
1 reviews | Active since Dec 2013
30 Jan 2015, 02:03
6 months No Response
hi Reference ***<br> <br> Filed the complaint in June 2014 about terrible signal in my home . Filled in all requested forms and have not received any feedback and my signal hasn't improved . I have 5 smartphones in my home all on the MTN network .
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MTN South Africa's replyOfficial
09 Feb 2015, 13:56Hello Moep786,
Thank you for posting.
Please accept our apologies for the delay in response and any inconvenience this may have caused. It was not our intention to dissatisfy you and hope you will give us a chance to offer you a level of service desired by you.
This matter has been escalated to the relevant management team for urgent attention, you will be advised of the outcome.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the delay in response and any inconvenience this may have caused. It was not our intention to dissatisfy you and hope you will give us a chance to offer you a level of service desired by you.
This matter has been escalated to the relevant management team for urgent attention, you will be advised of the outcome.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply09 Feb 2015, 13:56
Official
Hello Moep786,
Thank you for posting.
Please accept our apologies for the delay in response and any inconvenience this may have caused. It was not our intention to dissatisfy you and hope you will give us a chance to offer you a level of service desired by you.
This matter has been escalated to the relevant management team for urgent attention, you will be advised of the outcome.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the delay in response and any inconvenience this may have caused. It was not our intention to dissatisfy you and hope you will give us a chance to offer you a level of service desired by you.
This matter has been escalated to the relevant management team for urgent attention, you will be advised of the outcome.
Regards,
Ebbedene
REQ:***
Best regards,