NK
Nnini K
1 reviews | Active since Jul 2013
24 Mar 2015, 08:25
6 months in waiting
So I'm still waiting for mtn to get back to me regarding req *** it's been a month already and all they said was noted and they have escalated it. It's poor service from mtn. I've heard people complain but Ddnt bliv them, now I'm on the receiving end. I'm taking my business elsewhere since you can't solve this issue for 6 months now
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MTN South Africa's replyOfficial
30 Mar 2015, 09:52Hello BlazinCooper,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the contract consumer supervisor team for for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the contract consumer supervisor team for for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply30 Mar 2015, 09:52
Official
Hello BlazinCooper,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the contract consumer supervisor team for for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this to the contract consumer supervisor team for for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,